Customer transaction dispute resolution is an important function at your institution that requires special consideration and timely action to properly handle. With FinSer's Regulation E Management software, you will be able to accurately manage and track each dispute with an orderly and well documented process.
Automated creation of form letters, and general ledger and application transaction entries, are key to the efficiency this software can provide.
Key Features
- Dispute tracking for Debit Card, ATM, and ACH cases
- NSF Listing
- Management reports by cases and by category
- Automated generation of general ledger and application transactions, with the ability to create reversals, as needed
- Automated creation of form letters required in the process
- Customized letters for your institution
- Multi-user functionality