<< Click to Display Table of Contents >> Navigation:  Regulation E Back Office > Regulation E > Cases > Edit Case > Sample Events > Permanent Credit (Manual)

The Permanent Credit (Manual) event provides the user with the ability to generate a permanent credit transaction to the customers account while also controlling the amount of the transaction.

 

 

A typical use of this event would be if the merchant already provided the customer with a partial refund and the institution is crediting the customer with the partial remaining amount of the dispute. It could also be used to quickly credit the customer a large number of disputes with a single transaction with the amount determined by the user manually.

 

See Events / Permanent Credit (Manual) for details on how to configure the event.