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The Fee refund transactions will provide the customer with credit for any fees he/she might have occurred due to the disputed transactions. If different types of fees are to be credited from different GL accounts, multiple transactions will have to be defined.

 

 

The example shown takes the money being refunded from an example expense account of the main branch. Should it be desired to obtain the fee refund from the branch level, the GL side of the transaction will need to be changed to use the -1 special data entry value in the Branch field.